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Getting past no : negotiating your way from confrontation to cooperation / William Ury.

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New York : Bantam Books, 1993.

1993

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FormatCall NumberItem Location
FormatTextCall NumberBF637.N4 U79 1993xItem LocationOff-site
FormatCall NumberItem Location
FormatTextCall NumberBF637.N4 U79 1993xItem LocationOff-site