Research Catalog
Creating & delivering your value proposition : managing customer experience for profit
- Title
- Creating & delivering your value proposition : managing customer experience for profit / Cindy Barnes, Helen Blake, David Pinder.
- Author
- Barnes, Cindy, 1961-
- Publication
- London ; Philadelphia : Kogan Page, 2009.
Items in the Library & Off-site
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1 Item
Status | Format | Access | Call Number | Item Location |
---|---|---|---|---|
Available - Can be used on site. Please visit New York Public Library - Schwarzman Building M2 to submit a request in person. | Text | Use in library | JBE 09-1912 | Schwarzman Building M2 - General Research Room 315 |
Details
- Additional Authors
- Description
- xvi, 213 p. : ill.; 24 cm.
- Alternative Title
- Creating and delivering your value proposition
- Subjects
- Bibliography (note)
- Includes bibliographical references and index.
- Call Number
- JBE 09-1912
- ISBN
- 9780749455125
- 0749455128
- LCCN
- 2009019109
- OCLC
- YBP 2009019109
- Author
- Barnes, Cindy, 1961-
- Title
- Creating & delivering your value proposition : managing customer experience for profit / Cindy Barnes, Helen Blake, David Pinder.
- Imprint
- London ; Philadelphia : Kogan Page, 2009.
- Bibliography
- Includes bibliographical references and index.
- Added Author
- Blake, Helen, 1962-Pinder, David, 1945-
- Research Call Number
- JBE 09-1912